TERMS & CONDITIONS

Effective Date: April 8, 2025

These Terms & Conditions govern all bookings, services, and interactions with On Key Off Site. By booking a session or using our services, you agree to the following terms:

  1. Services Provided

    On Key Off Site offers interactive, choir-style team-building experiences designed for corporate and private groups. Sessions include vocal coaching, guided warm-ups, custom song mashups (if applicable), and a final group performance.

  2. Bookings & Payments

    We work with trusted third parties to run our website and deliver services:

    • Bookings can be made via our website or by contacting us directly at contact@onkeyoffsite.com.

    • Full payment is required to confirm your session unless otherwise agreed in writing.

    • Prices are stated in Euros and include VAT.

    • Payment is accepted via Stripe, PayPal, or other approved methods listed on our website.

  3. Cancellations & Rescheduling

    We understand that plans can change. Here’s how we handle it:

    • Cancellations made 14 days or more in advance of the scheduled event are eligible for a full refund.

    • Cancellations made 7–13 days in advance may be rescheduled free of charge but are not refundable.

    • Cancellations within 6 days of the event are non-refundable and non-transferable.

    • Rescheduling is subject to availability and must be confirmed via email.

  4. Location & Setup

    • We come to your office, event space, or chosen venue. If no space is available, we can support you in finding one.

    • It is the client’s responsibility to ensure the venue is suitable for a musical group session (adequate space, noise tolerance, access to power outlets, etc.).

    • On Key Off Site provides all necessary equipment for the session, unless otherwise agreed.

  5. Participant Responsibility

    • No prior singing experience is required.

    • All participants should arrive on time and be ready to engage respectfully and positively.

    • On Key Off Site reserves the right to ask any participant to leave the session if their behavior disrupts the group or compromises the safety or enjoyment of others.

  6. Use of Custom Material

    • Any custom mashups, arrangements, or materials prepared for your session are intended for use within that session only.

    • Unauthorized recording, reuse, or public distribution of arrangements, coaching materials, or backing tracks without prior written permission is prohibited.

  7. Photography & Media

    • We may occasionally request to take photos or short videos during sessions for promotional use.

    • This will only be done with your team’s written consent in advance. You are free to decline.

  8. LIABILITY

    • On Key Off Site is not liable for any injuries, accidents, or damages that occur during the session unless caused by proven negligence.

    • Participation is voluntary, and each individual is responsible for their own well-being during the activity.

  9. Force Majeure

    • On Key Off Site is not responsible for cancellations or delays caused by events beyond our control (e.g., natural disasters, illness, public transport strikes, pandemics). In such cases, we will offer to reschedule the session at no additional cost.

  10. Force Majeure

    If you have any questions regarding your session, booking, or these Terms & Conditions, please contact us:

    📧 contact@onkeyoffsite.com

    📍 Reguliersdwarsstraat, 1017 BN Amsterdam, Netherlands

    📞 +31 (0)6 25 19 79 37