Privacy & Cookie Policy

Effective Date: April 8, 2025

On Key Off Site is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

  1. Who We Are

    On Key Off Site

    Based in Amsterdam, Netherlands

    Email: contact@onkeyoffsite.com

    Phone: +31 (0)6 25 19 79 37

  2. What Data We Collect

    We may collect the following information when you use our website or services:

    • Contact details (name, email, phone number)

    • Booking information (group size, preferences)

    • Payment details (processed securely via Stripe or PayPal — we do not store card info)

    • Technical data (IP address, browser type, device type)

    • Cookies and analytics data (see section 6)

  3. How We Use Your Data

    We use your information to:

    • Respond to your inquiries or booking requests

    • Send important updates or confirmations

    • Personalize your session and music experience

    • Improve our website performance

    • Comply with legal obligations

  4. Third-Party Services

    We work with trusted third parties to run our website and deliver services:

    • Payment Processing: Stripe, PayPal

    • Website Platform: Squarespace

    • Email Communication: Squarespace Forms or direct email

    These providers only collect and process data necessary to provide their services and are GDPR-compliant.

  5. Data Storage & Security

    We take your privacy seriously. All personal data is stored securely and only for as long as necessary to fulfill the purpose it was collected for (e.g., completing your booking or responding to an inquiry).

    We never sell or share your data with third parties for marketing purposes.

  6. Cookies & Tracking

    Our website uses cookies to enhance your browsing experience and understand how visitors use our site.

    What are cookies?

    Cookies are small text files stored on your device that help websites remember your preferences and activity.

    Types of cookies we may use:

    • Essential cookies (for core functionality)

    • Analytical cookies (to measure site usage)

    • Functional cookies (to remember user settings)

    Managing cookies:

    You can manage or disable cookies in your browser settings. By using our site, you consent to the use of cookies unless you opt out.

  7. Your Rights

    Under the GDPR (General Data Protection Regulation), you have the right to:

    • Access your personal data

    • Correct or update your data

    • Request deletion of your data

    • Object to certain uses of your data

    To exercise any of these rights, contact us at contact@onkeyoffsite.com.

  8. Updates to This Policy

    We may update this policy occasionally to reflect changes in our practices or legal obligations. We encourage you to review this page regularly. The updated version will always show the latest effective date at the top.

  9. Contact Us

    If you have any questions about this Privacy & Cookie Policy, feel free to reach out to us:

    📧 contact@onkeyoffsite.com

    📍 Amsterdam, Netherlands